Effective Date: October 3, 2023
Last Updated: September 15, 2025

Our Commitment to Your Privacy

At Steiny AI, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, and company details when you fill out contact forms or request our services
• Service Inquiries: Details about your AI strategy needs, project requirements, and business information you share during consultations
• Communication Records: Messages you send us through our website, email, or other communication channels

Information Collected Automatically

• Website Analytics: We use cookies and similar technologies to understand how visitors use our website, including pages viewed, time spent, and navigation patterns
• Technical Information: Your IP address, browser type, device information, and operating system
• Performance Data: Website loading times and technical performance metrics

Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser, but some website features may not work properly if cookies are disabled.

How We Use Your Information

We use your information to:

• Provide Services: Deliver AI strategy advisory, AI implementation, training, and coaching services
• Communicate: Respond to your inquiries, send service updates, and provide customer support
• Improve Our Services: Analyze usage patterns to enhance our website and service offerings
• Business Operations: Process payments, maintain records, and fulfill contractual obligations
• Marketing: Send newsletters and promotional materials (only with your consent, and you can opt out anytime)

Third-Party Services

We may use third-party services to help us operate our website and provide better services:

• Google Analytics: For website traffic analysis and performance monitoring
• Email Marketing Platforms: For sending newsletters and service updates
• Customer Support Tools: Including chatbots and help desk systems
• Payment Processors: For handling online transactions securely

These third parties have their own privacy policies and may collect information according to their terms. We choose reputable service providers who maintain strong data protection standards.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in these limited circumstances:

• Service Providers: With trusted vendors who help us operate our website and provide services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets
• Emergency Situations: To protect the safety of our users or the public

Your Rights and Choices

Access and Control

• Review: Request a copy of the personal information we have about you
• Update: Correct or update your information at any time
• Delete: Request deletion of your personal information (subject to legal and business requirements)
• Opt-Out: Unsubscribe from marketing emails or newsletters

International Users

If you’re located outside the United States:

• GDPR (EU Users): You have additional rights including data portability and the right to object to processing
• Data Transfers: Your information may be transferred to and processed in the United States
• Legal Basis: We process your data based on consent, contract performance, or legitimate business interests

California Residents (CCPA)

California residents have additional rights:

• Know what personal information we collect and how it’s used
• Request deletion of personal information
• Opt-out of the sale of personal information (note: we don’t sell personal information)
• Non-discrimination for exercising these rights

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: We keep our security systems current and monitor for threats
• Secure Hosting: Our website is hosted on secure servers with regular backups

However, no internet transmission is 100% secure. We cannot guarantee absolute security but work diligently to protect your information.

Data Retention

We retain your personal information for as long as:

• You maintain an active relationship with us
• Required to provide services you’ve requested
• Necessary to comply with legal obligations
• Needed to resolve disputes or enforce agreements

When no longer needed, we securely delete or anonymize your information.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we’ve collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post updates on this page with a new “Last Updated” date
• Notify users of significant changes via email or website notice
• Maintain previous versions for your reference

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Steiny AI, Inc.
Email: [contact form]

For Privacy-Specific Inquiries:
Email: privacy@SteinyAI.com

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